Anti-Spam Policy

Anti-Spam Policy

Last Updated: 13 August 2026

1. Purpose

HRL Journal Service is committed to ethical, professional, transparent, and responsible communication. The organization does not engage in spam, unsolicited bulk messaging, aggressive marketing, or unauthorized electronic communication.

This Anti-Spam Policy explains the communication practices followed by HRL Journal Service and clarifies the measures in place to protect researchers, authors, reviewers, editors, universities, academic institutions, organizations, and members of the public from unwanted communication.

2. HRL Journal Service Position on Spam

HRL Journal Service does not send unsolicited bulk emails or spam messages.

HRL Journal Service does not send unsolicited promotional emails to individual researchers, lecturers, professors, students, universities, colleges, research institutions, academic departments, government institutions, private organizations, or other third parties.

HRL Journal Service does not use mass-email campaigns directed at individuals or institutions that have not requested communication from the organization.

HRL Journal Service does not contact individuals or organizations simply because their email addresses are publicly available on university websites, institutional directories, research profiles, journal articles, conference websites, professional networks, or other online sources.

3. No Unsolicited Emails to Universities or Individuals

HRL Journal Service does not send unsolicited emails to:

  • Universities
  • Colleges
  • Research institutions
  • Academic departments
  • University administrators
  • Professors
  • Lecturers
  • Researchers
  • Students
  • Librarians
  • Editors
  • Reviewers
  • Government institutions
  • Non-governmental organizations
  • Professional associations
  • Private organizations
  • Individuals who have not contacted or engaged with HRL Journal Service

HRL Journal Service does not obtain university email addresses or individual academic email addresses for the purpose of sending unsolicited advertisements, publication invitations, calls for papers, promotional messages, or marketing campaigns.

The presence of an email address on a university website, institutional directory, research publication, professional profile, or public website does not constitute consent to receive promotional communication from HRL Journal Service.

4. Communication With Users

HRL Journal Service communicates with individuals only where there is a legitimate and identifiable reason for the communication.

Such communication may arise where an individual:

  • Contacts HRL Journal Service directly.
  • Creates or uses an account with HRL Journal Service.
  • Submits a manuscript or publication inquiry.
  • Requests information about a journal or service.
  • Communicates with the editorial or administrative team.
  • Agrees to act as an author, reviewer, editor, or academic collaborator.
  • Requests updates or other communication.
  • Has an active administrative, editorial, contractual, or service-related matter with HRL Journal Service.

Communication related to an existing inquiry, manuscript, review assignment, account, payment, service request, or other active relationship is treated as legitimate operational communication rather than unsolicited marketing.

5. No Purchased or Harvested Mailing Lists

HRL Journal Service does not purchase email lists for unsolicited promotional campaigns.

HRL Journal Service does not harvest, scrape, extract, or automatically collect email addresses from:

  • University websites
  • Institutional directories
  • Academic databases
  • Journal websites
  • Conference websites
  • Research publications
  • Social media platforms
  • Professional networking websites
  • Public directories
  • Researcher profiles
  • Government websites

HRL Journal Service does not use automated email-address collection systems for unsolicited marketing purposes.

The organization does not knowingly use third-party databases containing email addresses collected without appropriate authorization.

6. Calls for Papers

HRL Journal Service does not distribute unsolicited mass calls for papers to researchers, universities, institutions, departments, or academic mailing lists.

Calls for papers and journal-related announcements are communicated through appropriate channels, including the HRL Journal Service website, official social media platforms, subscribed communication channels, or direct communication with individuals who have requested or consented to receive such information.

HRL Journal Service does not repeatedly contact researchers who have not expressed interest in receiving publication opportunities.

7. No Misleading Email Practices

HRL Journal Service does not use misleading or deceptive communication practices. The organization does not:

  • Pretend that a previous conversation exists where none has occurred.
  • Use misleading "Re:" or "Fwd:" subject lines to create the impression of an existing email exchange.
  • Falsely state that a manuscript has been selected, reviewed, recommended, or accepted.
  • Misrepresent journal indexing status.
  • Misrepresent impact factors, rankings, accreditation, or database coverage.
  • Impersonate universities, publishers, institutions, editors, reviewers, or researchers.
  • Use false urgency to pressure recipients into submitting manuscripts or making payments.
  • Conceal the identity of HRL Journal Service in official communications.

All official communications accurately identify HRL Journal Service and the purpose of the communication.

8. No Guaranteed Publication Messages

HRL Journal Service does not send messages guaranteeing manuscript acceptance or publication.

Publication decisions are separate from marketing or administrative communication and depend on the applicable editorial and peer-review processes.

HRL Journal Service does not offer guaranteed publication in exchange for payment.

HRL Journal Service does not send promotional messages suggesting that payment automatically results in manuscript acceptance.

9. Mailing Lists

HRL Journal Service maintains mailing lists only for legitimate organizational communication. Mailing lists may contain individuals who have voluntarily:

  • Subscribed to receive information.
  • Requested journal updates.
  • Registered for relevant services.
  • Established an active relationship with HRL Journal Service.
  • Provided permission to receive specific communications.

HRL Journal Service does not knowingly add unrelated individuals, researchers, universities, or institutional contacts to promotional mailing lists without an appropriate basis for communication.

10. Email Frequency

HRL Journal Service does not send excessive or repetitive promotional messages. Operational emails may be sent where necessary in connection with:

  • Manuscript submissions
  • Editorial decisions
  • Revision requests
  • Peer-review invitations
  • Reviewer reminders
  • Publication procedures
  • Payment or administrative matters
  • Account-related matters
  • Customer support
  • Requested information

Such communication is limited to matters related to the recipient's interaction with the HRL Journal Service.

11. Reviewer Communications

HRL Journal Service does not send large volumes of unsolicited reviewer invitations. Reviewer invitations are connected to legitimate editorial activities and relevant academic expertise.

HRL Journal Service does not repeatedly contact individuals who have requested not to receive further reviewer invitations.

Reviewer communication is not used as a disguised advertising or marketing mechanism.

12. Unsubscribe and Communication Preferences

HRL Journal Service respects requests from recipients who no longer wish to receive optional or promotional communications.

Where an individual requests removal from a promotional mailing list, HRL Journal Service removes the individual from the relevant communication list.

HRL Journal Service does not deliberately re-add individuals to promotional mailing lists after an unsubscribe request unless the individual subsequently provides new consent.

Administrative or transactional messages relating to an active manuscript, account, payment, contractual matter, service request, or legal obligation may still be communicated where necessary.

13. Social Media and Messaging Platforms

HRL Journal Service applies the same anti-spam principles to social media and messaging platforms. The organization does not engage in repetitive unsolicited direct messaging through platforms such as:

  • WhatsApp
  • Telegram
  • LinkedIn
  • Facebook
  • Instagram
  • X
  • Other messaging or social networking services

HRL Journal Service does not automatically add individuals to promotional groups or repeatedly send promotional content to people who have not requested it.

14. Personal Data and Email Addresses

HRL Journal Service respects the privacy of individuals and organizations.

Email addresses and contact information obtained through legitimate interactions are used only for relevant administrative, editorial, publishing, customer-service, or authorized communication purposes.

HRL Journal Service does not sell email addresses or contact lists to advertisers, marketing companies, publishers, or unrelated third parties.

HRL Journal Service does not disclose contact information for unsolicited marketing purposes without an appropriate basis or authorization.

15. Third-Party Marketing

HRL Journal Service does not authorize third parties to conduct unauthorized spam campaigns on its behalf.

Any external organization or service provider acting on behalf of HRL Journal Service is expected to comply with the same anti-spam principles. HRL Journal Service does not knowingly engage marketing companies that use:

  • Scraped email lists
  • Harvested university contacts
  • Purchased bulk mailing lists
  • Automated spam systems
  • Misleading sender identities
  • Unauthorized mass-email campaigns

Unauthorized communications claiming to represent HRL Journal Service may be investigated.

16. User Misuse of HRL Journal Service

HRL Journal Service does not permit its systems, accounts, platforms, or communication channels to be used for spam. Users are not permitted to use HRL Journal Service facilities to:

  • Send unsolicited bulk emails.
  • Conduct phishing campaigns.
  • Distribute malicious links.
  • Promote fraudulent publishing opportunities.
  • Harvest email addresses.
  • Send deceptive advertisements.
  • Send repetitive unwanted messages.
  • Distribute unauthorized promotional material.

Accounts associated with serious or repeated spam activity may be restricted, suspended, or terminated.

17. Reporting Suspected Spam

HRL Journal Service takes reports of suspected spam seriously. Any individual who receives a communication claiming to originate from HRL Journal Service and believes that the communication is unsolicited, misleading, fraudulent, or inappropriate may report the matter through the organization's official contact channels. Reports may be reviewed to determine:

  • Whether the message originated from HRL Journal Service.
  • Why the communication was sent.
  • How the contact information was obtained.
  • Whether the recipient had an existing relationship with the organization.
  • Whether the message violated this policy.
  • Whether corrective action is necessary.

18. Fraudulent Communications

HRL Journal Service is not responsible for messages sent by unauthorized individuals or organizations falsely claiming to represent HRL Journal Service. The organization does not authorize:

  • Fake journal invitations.
  • Fraudulent payment requests.
  • False manuscript acceptance notices.
  • Impersonation of HRL Journal Service staff.
  • Unauthorized use of the HRL Journal Service name or branding.

Recipients who are uncertain about the authenticity of a communication may verify it through the official HRL Journal Service contact channels.

19. Compliance and Monitoring

HRL Journal Service periodically reviews its communication practices to maintain consistency with this Anti-Spam Policy. The organization may review:

  • Mailing lists
  • Email delivery practices
  • Subscriber preferences
  • Complaint records
  • Automated notifications
  • Third-party communication arrangements

Where inappropriate communication is identified, HRL Journal Service may take corrective action.

20. Commitment to Responsible Communication

HRL Journal Service is committed to maintaining respectful and responsible communication practices.

HRL Journal Service does not rely on unsolicited mass emailing as a method of obtaining manuscripts, authors, reviewers, customers, institutional partnerships, or journal submissions.

The organization does not target universities, academic institutions, researchers, lecturers, professors, students, or members of the public with unsolicited promotional emails.

Communication from HRL Journal Service is based on genuine interactions, legitimate editorial or administrative needs, subscriptions, requests for information, or other appropriate relationships with recipients.

This approach reflects HRL Journal Service's commitment to privacy, academic integrity, professional communication, and responsible scholarly publishing.